Wednesday, August 3, 2016

Customer 17 (dumb)

So I arrive at work today. I get the whole when you clock in let me vorrow you for a min, no problem happens all the time. So clock in and coworker wanted reassurance on something for a customer. So I am half in half out of the backroom doorway and I give him the answer for the customer. The customer tells me well tgats not what they told me over the phone.  So I tell her, im sorry they provided wrong information, we will give you the correct information and told my coworker who shes working with to get her the phone number to call for what she needs. She looks at me and gives me the come here gesture with one finger. Ok fine I come over expecting her to ask for specifics. But no she repeats what she said, well customer service told me to bring everything here. So I repeat myself and they gave you incorrect information, my coworker who your working with will get you the correct phone number to contact for this issue. And she repeats herself again, but customer service told us to just go into a store and you will take care of it. Damn it bitch what do you not get, they gave you wrong information.  This is the correct information so just go do it and get out of here and stop saying the same thing over and over.

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