So customer is playing with out iPhone display and sets the alarm off. So he plays with the phone for like 10 more seconds and puts it down then tells out "is somebody going to come turn this off" in a very rude way... Bitch! You set the fucking alarm off and give us literally 10 seconds for someone to get the keys from the back room and disable it. We k ow when it goes off we can all hear it. We will get it ASAP but we need a minute to get the keys, especially when everyone is already working with customers. And as a side not he was only here for his phone to be worked on which he was informed would take hours and he had already left it with our technician so he had no reason to still be here. By the end of the day the repair ended up taking roughly 4 and a half hours. I'm very glad he didn't stay the whole time.
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