Customer came in for a contract transfer so I tell him we can transfer all the ones not saved to an email address. He said ok I transfered and only half transfered. The other half on an email, so I tell him. He leaves and comes back 2 min later saying his contacts didn't all transfer. So I reminded him it only transfers those not on an email he has to put his email in the new phone. He said I don't have an email in the phone. So I show him you have this Gmail in the phone right here. Hes lime oh, but the contacts are not on it. So I turn Gmail contacts off while showing and explaining it to him every step of the way and the contacts that he's claiming to miss disappear. So I tell him log on to the email and they will come. So I turn them back on on the old phone and he compares them again and says they are still missing this one is missing to. So I show and explain a second time and he finally gets it. So he leaves happy but I feel he was just ignoring me....
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