Customer 36 (annoying)

So customer comes in. First off her English is very broken. I don't discriminate against it because that's not really something that can always be fixed so I happily help her knowing this will be a pain. She proceeded to tell me she wanted to start up service with us and move her number from our competitor. Great! Let's do that. So I go for the credit check and it shows that she had an account with us before so I check and she owes us $600.00. (interesting six hundred on the dot, very uncommon to see an exact number like that) so I inform her of her old account and her reply is "I no have phone with you". So I get clarification to ensure were on the same understanding. Ok so your saying you never had us before correct? She said "I no have phone with you". Ok so I tell her I'll get her a fraud packet to fill out Incase it's identity theft. She said "I no have phone with you". I'm like.... Ok I understand maam. "I no have phone with you I with other carrier". Ok let me grab the packet off the printer as I'm walking away "I no have phone with you". So I go get the paper and now I don't even want to go out because we went from one of those just having an accent barrier to repeating the same thing over and over. So I go out I had her the packet and she said.... You guessed it! "I no have phone with you". I say ok you can call this number or mail or fax this packet (1 page front and back with like 7 yes no questions). Great so I think we're done and "I no have phone with you". Ok maam I understand that here's the packet fill it out once it's completed which takes 30 days we can resume your credit check. "I know have phone with you"..... Oh my god fucking leave now! I know you don't have a phone with us you said that like 10 times word for word already. Fill this out. As she's walking away she said "ok... I no have phone with you"...... Now if she was "special" or "mentally challenged" or what ever you prefer to call it I would understand but I. 100% confident she wasn't and she was just being annoying.