Sometimes (not often) you get some cool customers. But you don't have much you can say about them. And I would say I roughly see 15 customers a day. I will get maybe 5 people who understand bit don't give me blog material. And 10 that are stupid as anything, miss informed, rude, and plane assholes and normally 1-2 a day give me something to blog about. But once every 3-4 weeks I get one cool person who I can speak on bit they often get over shadowed by dumbasses. So I'm in a laid back work environment. The people I work with are people I could go to dinner with or some we even went to a bar once for and I don't even drink. Anywho. I was working with someone cool and they asked me if who they were working with a few days ago was here. I asked for a description and they said black, muscles, and bald. So I shout the the back room hay 8 ball you have a customer here for you. Funny right? He gets the joke. But you say that Infront of most customers they get pissy so you have to be very careful because if you get an escalated complaint that can prevent your yearly raise which is bullshit all because a customer is stupid. I even got to talk to a PHD. Do you know how rare it is for someone to have a meaningful intellectual conversation with a PHD in a field you have interest in. Even gave him a small idea on an invention he was working on. You ever have a moment when your working on something that requires it to be done step a, b, c, d, etc and you get stuck and can't proceed without the step your on? But the solution is right under your know but you just don't see it. Yeah that even happens to smart people only they normally have tons more time, brainpower, experience and education to tackle these problems. So that was a cool experience. And sometimes you just need a little win like a girl I helped the other day, apple exchanged her phone through warranty and gave her a hard time activating it. She brought it in stressed out and I fixed it in under 2 min for her. She was so happy easy 10/10 on my customer satisfaction survey. Or a nice lady came in a customer service screwed her bill up causing her to pay an extra $132 in overage charges on top of her already high bill for 2 phones. She spent 50 min on the phone in front of me getting this worked out and they only agree to correct 25% of the problem they made. I made a quick 5 min phone call and already overages have been removed. Bam. Something I'm not suppose to do but it's the right thing and fixed her issue 10/10.
