Sunday, July 31, 2016

Customer 15 (dumb)

Ok so I have tons of these, multiple a day but its hard to remember all of them but I got today another "ok whats your phone number?" And they said (5s).... ok thank you for telling me what phone you had but what I need to access your acount is your account. Oh ok 1234 is the last 4 digits of the number.... ok with tens of millions of people and only 10,000 possible combination no one else woth our company has those same last 4 digits. Give me the whole number! Oh ok  098-1234..... give me all 10 god damn digits your wasting time. Oh ok its 123-456-7890. Thank you ok let me pull this up, phone number not found. Oh thats my house number do you need my cellphone? God damnit... you are a moron arnt you. Yes give me the fucking phone number. 123-456-7890 ok ill pull it up. What are we looking to do today? I need to pay my bill.... really you waited 30 minutes in line for that shit when the payment machine right there is free for use? Seriously do you have nothing better to do with your day off then be here. Oh and I love when I get, can I use a phone to place a call mine doesnt work. So I say no problem every phone on display can be used for that, pick any you like. And they always 100% of the time reply with, which one can you show me? And I always say all of them, every single one works. And about 70% of the time they reply with I dont know which one that is can you show me. And then after picking the phone they want they come back at least 30% of the time saying its not working so I have to place the call for them..... seriously. ... maybe you dont deserve a phone if you dont know how to use one or understand basic language skills knowing words like "all"

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