Customer 13 (dumb)

The amount of times someone comes in an asks me something that honestly by 2016 is common knowledge is insane. Or how often they say something that makes no since. Example, every day someone comes in and says can you tell me my email password?.. Whos your email provider I ask. They say google or yahoo or comcast etc. And im like ok.... what company did you come to? You came here, we are not them, why would you think we are? Or when someone comes in with a phone thats bent, cracked, sometimes even only half the phone and ask can I get their data off? Seriousally? Back your shit up your wasting my time. And when you ask if its backed up they say what do you mean. I mean I hear people tell me daily their not "tech savy" and you dont need to be to know an english word. Do you have a backup or not? And another thing, I had someone come in to pay their bill on the payment machine and ask for help because their not tech savy and they used it without my help because it tells you on the screen how to use it! You dont need to be good with tech to follow instructions! And then you have those people who think if they talk down to you they will get what they want. Like this one guy was renting a phone and said he wanred to return a different phone in its place. We informed him you cant do it and he insisted we could and that we didn't understand that the phone he was trying to turn in and the phone he rented were the same. Talked down the whole time and im thinking ok go lease a car then steal the same car and return the stolen one and see how that goes. People are idiots these days. Let me know what you think in the comment below.