Customers always reply in dumb ways. 95% of the time I say "hello what brings you in today" and their reply is "im good" .... ok? Good to know? Thats not what I asked though. I expect it from people who dont like salesmen like myself and they walk away but they don't. They follow it up with asking questions or telling life storys on theor phone. So saying "im good" is not a good answer... Next I love when I ask "do you have your dara backed up" and I get the reply "wach u meen". Im like.... ummm first do you know how to speak? Second I mean is your shit backed up? How else do you want me to say it? And some people ill ask "whats the number we are working with today" and they reply "1234567890 thats the main number" and I reply "ok is that the one were working with today?" And they say "no".... well I asked for that number.... basic listening skills. And its not like a rare occurrence this happens every 3 or 4 customers.... what makes it worse is when you say "whats the number were working with today?" And they say "the 9999 number" or "the 999-9999 number". Ok well..... I need the full number all we have done was say hi I dont know your number or who you are. Give me the entire number before using just the last 4 digits dumbass do I have the account pulled up. Or we also get "I just need to see your id to verify account ownership" then they give me their id and they are not the owner or authorized so I tell them that and they ask "oh its ok just add me on so we can do stuff today". Are you a moron?!? You are asking me to add you onto soneone elses account without their permission so you can make changes? You really think ill do that? Their so many stupid things that go on. Ill make another post soon on it. Let me know what you think in the comments below.
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