Some people are just idiots. Sadly its nearly 95% of customers I get.... I had someone the other day not authorized to do anything on the account tell me "its ok that im not on the account and dont have the pin or security answer we can just keep going and let me make changes" and when I tell them I cant make changes to someone elses account they dont have access to and all they do is keep saying no its ok do it anyway.... what do you say?.... Or when you say let me get your name ill sign you in we currently have 3 people ahead of you. And they say ok my name is Jane Doe and (2 min life story) can you do that for me today? Yes we can when we call you up. I have you signed in we will be with you shortly. And they say ok well (3 min story). Ok miss we will take care of that when we call you I have you signed in. Ok and also (another story). Ok I understand but we are currently busy and have 3 people ahead of you when we call you up we can help with all of this. Oh? Your not helping me?... umm.... no I told you like 4 times their is a wait. Meanwhile the people waiting are being pissy saying why did you take someone before me they were after me why are you helping them. God damn it can non of you freaken listen! I have been telling her we will be with her shortly theirs a wait. In what world does that mean im helping her, no!?!? And then you have those people where they ask, "can you transfer my contacts for me?" Sure let me see the phone. They hand it to me and its cracked. Bent. Does not turn on. And I tell them. It doesnt work I cant transfer anything. And they say "so you cant get my pictures?" And im like.... you said contacts but no I cant get pictures either. I cant get anything off of it if it doesnt work. "So ill lose all my apps?" Dude. I said I cant do anything so you lose everything thats part of everything. "So I have to put my contacts back in one by one?". What part of this do you not understand? Its ALL GONE. "So you cant just log into my account with you guys and get my pictures?". ..... really..... are you that dumb. I said its GONE and we provice service we dont back up your personal shit. "Can you just try?" My god! Dumbass! Its gone! What do you mean try? Ive been doing this for years? Why dont I come to your work and be like. Why cant you give me 50% off this product. Just try anyway? What do you mean you cant take my payment because your system is down? Just try anyway. What do you mean you ate my sandwich? Spit it back uup and firm it into a sandwich again without your germs on it so I can eat it. What do you mean thats not possible? Try anyway? I mean come on. When I say theres nothing we can do then thats it stop trying to make impossible happen. And those people who park in the fire lane right outside and come in for like 30 min and a cop comes in and says whos car is this you need to move it and they argue with them? Just give them a ticket damn it. Im tired of people abusing that. Its not parking. Or even better. Ok your phone cost is $600 so thats $25 per month for 24 months. Easy math. 3 months later their phone is broken and they are like what do you mean I have 21 payments left? What do you mean I have to pay $525 to buy out my existing phone? Why should I buy it its broke???.... Dumbass.... its not our fault you broke it. You paid a small part of its value now finish paying it off. Its simple. Or what do you mean I cant return this?. Sir its cracked and dripping water and you had it for 3 years. I kid you not this happened more then once. And they complain and give bad survey because they are denied returning something 3 years old thats damaged! Anyway let me know what you think in the comments below.
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