I'm doing my thing but as a supervisor I have to help others as well. So my coworker in training who is actually doing very good had a tiny hiccup in her transaction so I just pointed at the screen and it clicked in her mind what's going on and she corrected it. Great. So I go to walk back to my customer and her customers are suddenly yelling why do I have to pay so much, they told me it was less! Blah blah blah. So.... I turn around and head back to help. What seems to be the problem here? So I let them rant about it then I tell them it's credit based. She freaks out well if I have to pay this amount for this one I'm not paying for this other one..... Ok miss it's not a negotiation. You can pay it or not have it but you can't not pay it and have it. This is your cost. This is your cost after tax. Take it or leave it. So she finally agrees to pay it. So I leave in peace to finish with my customer. To make it worse it's like 20 min before closing and she expects us to do a 3 hour data transfer for her photos. Yeah that's not happening we want to go home to you ass. You need to back up your own personal shit. Your lucky we transfer anything at all. It even says in policy we do it out of curiosity and don't have to.
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