I have customers all the time that assume if you work for a company and they feel they had a bad experience it's your fault by affiliation. Makes no since but whatever. But what sucks is not only when they make assumptions like this but when they try to resolve the issue less then 5 min before your closed. I had a customer come in right before closing and we informed them we couldn't do anything because their was nothing wrong even though they assumed their was. So they get this explained to them by 3 different people and still won't leave the store. Its an hour after we close and we're ready to go home and they wont leave. And to make it worse instead of them calling customer service who is 24/7 to fix an "issue" where theirs nothing wrong and we informed them of that they are on the phone bullshitting about what they will do tomorrow and give us evil looks when we try to talk to them. People have some nerve, I want to go home I don't keep you at your job past hours why do you insist on keeping me at mine.
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