Customer comes in saying they want to preorder the iPhone 7. Ok no problem so I pull up the account and ask her which one she wants because they have 2 models 3 storage sizes and 5 colors. She asks me how much it is. Well they run 650 750 850 770 870 and 970 but I need to know which one you want to know what your down payment will be because I have to scan each in and go through the process of selling it to find out. So she gives me the one she wants, I check it the down parent is $100+ tax and activation fee. She gives me another. I check that then another. We eventually go through all 6 price variations which is a pain in the ass because I have to do each one separately as if I'm selling it. So she goes back to the first one I scanned and said that's what she wants. Fine, wasting so much time and you knew what you wanted the whole time but whatever. So I rescan it in go over the agreement. It will be $100+ tax and activation fee so we get the total and it's $137.80. all of a sudden oh I don't have enough money on me..... Really.... You made me go through that and you didn't have money when you knew how much it was. So she says ok just give me the cheapest one. So I go through it again she signed the agreement and it comes out, all you have to pay is the one time activation fee. $31.80. cash or credit? She says it's ok I'll pay it when the phone arrives...... Ma'am it doesn't work like that you have to pay that today. Oh ok I'll come back. What made it worse then her driving me through the whole process is she came back and did it again with someone else that same day.... What do people think when they do these things.
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