Customer 61 (ignorant)

Customer came into the store to inquire on a bill that was 4 months past due. 4 months... first that's a long time to have a past due bill that you do not understand. but whatever lets check anyways. So i'm working on pulling it up and shes telling me how its over $3000, so i pull it up its roughly $3300 and i look into it and i see that she had 3 phone lines and she bought 3 phones and canceled her service within only a few months so $1800 of that was from those 3 expensive ass phones she bought, i look back 2 more bills and she bought a 4th phone and canceled it within a month and kept the phone which was another $700, by this time were at $2500 in phone cost so i explain this to her and she insist its unacceptable that she has to pay off 90% of the phone cost that she didn't pay and that she should be exempt from paying the rest because she already made 2 of 24 payments. Well that's not how the world works but believe what you want its your credit your fucking up. So then shes wondering where the rest came from because there's still around $800 missing. So i look forward back shes receiving bills and has been paying around $100 less than what is due and inquiring massive late fees for doing so. So i explain this to her and she says that she seen her bill but felt it was to high so she only paid what she felt it was worth and that shouldn't have to pay the rest or her late fees because she didn't like the price.... ok.... that's how life works, enjoy your bad credit, here is your bill go away don't come in here again and call this number instead if you have any questions instead your wasting my time i'm not customer service i'm sales. Bye. People i deal with on a daily basis are insanely retarded when it comes to common sense.